Shipping Policy

Order Processing

All orders are processed within 2–5 business days.

Processing times may vary during high-volume periods or holidays.

You will receive an email confirmation when your order is received and another notification when your order has shipped.

We do not process or ship orders on weekends or major U.S. holidays.

Shipping Times

Shipping time depends on your location:

United States: 3–8 business days

International: 7–20 business days (varies by destination)

Shipping times are estimates and may vary due to carrier delays or customs inspections.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the products ordered.

We aim to keep shipping rates fair, transparent, and as low as possible.

Order Tracking

Once your order has shipped, you will receive a tracking number by email.

Tracking information may take 24–48 hours to update depending on the carrier.

Incorrect Address / Failed Delivery

Please ensure your shipping address is correct at checkout.

If an order is returned due to an incorrect or undeliverable address:

The customer is responsible for reshipping costs.

A refund cannot be issued for items lost due to incorrect addresses.

Lost or Delayed Packages

If your package is significantly delayed or shows as “Delivered” but not received:

Please contact us within 7 days.

We will open an inquiry with the carrier and assist in resolving the issue.

Damaged Items During Shipping

If an item arrives damaged:

Email us within 7 days of delivery

Include photos of the damage

We will resolve the issue promptly (replacement or refund depending on the situation).

For shipping questions:

Wear Your Inner Energy